Eccleston Medical Centre Partnership - The clinics and other services offered by our doctors surgery

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During the Month of October 51 patient's failed to attend their appointments with either the doctor or nurse. This has serious implications for other patients having to wait longer for an appointment. KEEP IT OR CANCEL IT

Accessible Information Standard

Making health care information accessible

The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need

The standard tells organisations how to make information accessible to people in the format they need, as well as support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate

NHS England has produced the resources below, in July 2015 to provide an update on the accessible information standard:
Accessible Information Standard (PDF) External link
Accessible Information Standard (easy read) (PDF)
Accessible Information Standard - British Sign Language (video and subtitles) (YouTube video)
Accessible Information Standard (audio) (MP3)

We want to make sure that we are communicating with you in a way that is easy for you and that you can understand:

We want to know if you need information in a specific format e.g. braille, large print or easy read
We want to know if you need to receive information in a particular way e.g. electronically, via email, for use with a screen reader
We want to know if you need someone to support you at appointments e.g. a sign language interpreter or an advocate
We want to know if you lipread or use a hearing aid or communication tool

Clinics & Services

Travel Vaccinations

St Helens Carer Centre

Find Services

The Practice Nurses

Chantell Langley & Alison Lomax are available by appointment for surgery or telephone consultations Monday – Friday.

Lady_bp_check They hold various clinics including

Diabetic Clinics
Asthma/COPD Clinics
Hypertension Clinics
Heart Disease Clinics
Well Person Clinics
Health Check

They are also happy to see patients for:

Cervical Smears & Family Planning
Travel Advice
Minor Illness’s
Blood Pressure Monitoring
Childhood Vaccinations
Blood Tests

Flu Clinics

Maternity Care

The antenatal clinic is held every Thursday between 9:15am and 11:00am by appointment.

Minor Surgery

The doctor will undertake minor surgical procedures. Each individual case should be discussed with the doctor, following this an appointment will be offered. Please make an appointment at reception for minor surgery.

Health Check

Everyone between the ages of 40 and 74, and do not suffer from heart disease, stroke, diabetes or kidney disease, will be invited for a check once every five years. If you are outside the age range and concerned about your health you should contact us.

Chiropody Clinic

Community clinics are held at the surgery on a Tuesday morning and all appointments are initially via a GP referral. Appointments are arranged via the Chiropody Dept. at Whiston tel. no. 0151 290 2000. If you have any queries regarding an appointment please contact the department direct.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire

Are you A Carer?

If you care for or provide help and support to someone in your family, a friend or a neighbour who could not manage without your help, then you are a carer. The help needed may be due to frailty, illness, learning or physical disability, sensory impairment or mental illness.

We have a Carers notice board in reception with up to date information from the carers centre. We also have a carers champion who should be able to deal with any help or questions you may have.

If you are a carer, or you have a carer, then please let the receptionist know so that you can receive appropriate support from the surgery.

St Helens Carers Centre provide a range of services to assist and support carers including:-