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During the Month of August 37 patient's failed to attend their appointments with either the doctor or nurse. This has serious implications for other patients having to wait longer for an appointment. KEEP IT OR CANCEL IT

Accessible Information Standard

Making health care information accessible

The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need

The standard tells organisations how to make information accessible to people in the format they need, as well as support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate

NHS England has produced the resources below, in July 2015 to provide an update on the accessible information standard:
Accessible Information Standard (PDF)
Accessible Information Standard (easy read) (PDF)
Accessible Information Standard - British Sign Language (video and subtitles) (YouTube video)
Accessible Information Standard (audio) (MP3)

We want to make sure that we are communicating with you in a way that is easy for you and that you can understand:

  • We want to know if you need information in a specific format e.g. braille, large print or easy read
  • We want to know if you need to receive information in a particular way e.g. electronically, via email, for use with a screen reader
  • We want to know if you need someone to support you at appointments e.g. a sign language interpreter or an advocate
  • We want to know if you lipread or use a hearing aid or communication tool

The Practice Nurses

Chantell Langley & Alison Lomax are available by appointment for surgery or telephone consultations Monday – Friday.

Lady_bp_checkThey hold various clinics including

  • Diabetic Clinics
  • Asthma/COPD Clinics
  • Hypertension Clinics
  • Heart Disease Clinics
  • Well Person Clinics
  • Health Check

They are also happy to see patients for:

  • Cervical Smears & Family Planning
  • Travel Advice
  • Minor Illness’s
  • Blood Pressure Monitoring
  • Childhood Vaccinations
  • Blood Tests

Flu Clinics

 

Maternity Care

The antenatal clinic is held every Thursday between 9:15am and 11:00am by appointment.

Minor Surgery

The doctor will undertake minor surgical procedures. Each individual case should be discussed with the doctor, following this an appointment will be offered. Please make an appointment at reception for minor surgery.

Health Check

Everyone between the ages of 40 and 74, and do not suffer from heart disease, stroke, diabetes or kidney disease, will be invited for a check once every five years.  If you are outside the age range and concerned about your health you should contact us.

Chiropody Clinic

Community clinics are held at the surgery on a Tuesday morning and all appointments are initially via a GP referral.  Appointments are arranged via the Chiropody Dept. at Whiston tel. no. 0151 290 2000.  If you have any queries regarding an appointment please contact the department direct.

 

 
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