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Accessible Information Standard

Making health care information accessible

The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need

The standard tells organisations how to make information accessible to people in the format they need, as well as support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate

NHS England has produced the resources below, in July 2015 to provide an update on the accessible information standard:
Accessible Information Standard (PDF)
Accessible Information Standard (easy read) (PDF)
Accessible Information Standard - British Sign Language (video and subtitles) (YouTube video)
Accessible Information Standard (audio) (MP3)

We want to make sure that we are communicating with you in a way that is easy for you and that you can understand:

  • We want to know if you need information in a specific format e.g. braille, large print or easy read
  • We want to know if you need to receive information in a particular way e.g. electronically, via email, for use with a screen reader
  • We want to know if you need someone to support you at appointments e.g. a sign language interpreter or an advocate
  • We want to know if you lipread or use a hearing aid or communication tool

Welcome to Eccleston Medical Centre Partnership

Dear Patients


I would like to update you all with the recent developments that have ensued at our practice.


I have now joined hands with the partners and doctors of Spinney Medical Centre to form what is called the Eccleston Medical Centre Partnership. This is very much in keeping with the future of the small GP practices by the NHS, where it would be difficult to stay afloat as a single handed GP.


This move I am sure is in the best interest of all. The patients, the practice and the staff. The doctors and the partners from Spinney are very able and highly competent.


As from the 1st April 2016 we have four new partners. Dr Steve Cox, Dr Michael VanDessel, Dr Sue Hyde and Dr Clare Clarke. The other regular GP’s are Dr Chappell, Dr Somesan, and Dr Fletcher and Dr McAvoy. Having more medical hands will enable us to improve both the quality and quantity of our services. We will continue to have the support of our dedicated nurses Alison and Chantell.


We are hopeful that we will get our new build at the Millfields site by the end of this year, It will take the surgery forward by having a modern purpose build facility. This should mean a better, more efficient service for all our patients. We are going to continue to strive to improve our services and provide excellent health care to all of you.


We are blessed to have a sincere and dedicated practice admin team lead by Julie Chow our Practice Manager, and Dawn Ireson our Office Manager, to continue assist us in delivering the most dedicated and sincere care that we can.


We would very much appreciate your suggestions and support so that Eccleston can have the medical facilities that it deserves. We are keen to continue to have a patient’s forum so that your views can be incorporated in our strategies. With your support we are very optimistic about the future.


Best wishes


Dr R Chopra                       .

Our Mission Statement

“ To provide cutting edge primary health care, with old fashioned family practice values and ethos, serving & caring from our heart.”

 Flu Clinics are available from Thursday 15th September by appointment

 All Patients  now have a named G.P. Your named GP here at Eccleston Medical Centre is Dr Rakesh Chopra.

You will be asked to attend for a over 75 health assessment with the nurse and then a follow up appointment with the doctor .

(Site updated 18/10/2016)
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